Hospital Management Consulting Services that help management to take the right decisions for the organization to start a successful hospital
A New hospitals will include Hospital Idea, Theme, Concept, Team, right entity like Partnership, Limited Company, deriving Cost of the Hospital project, working capital, equipment listing, deriving business projections, investments or loan, licensing as per statutory regulations, commissioning and human resource. New challenges like operational inefficiencies, sub-optimal patient numbers, equipment under-utilization, managing patient overload, defining doctors’ engagement terms, redefining hospital policies, HR policies, health promotion activities and many more addressable challenges.
After many more successful project completions, Health Connect offers services to assist the decision makers to take the right decisions.
Market Survey is the first and prime most important activity to be done before you venture into any business. If you are coming up with a hospital, it is very much important to investigate into its requirement in the location you have identified. Many other factors to be considered are identifying similar facilities in the vicinity, tariffs of the services intended to offer, access to the location, socio-economic study of the local population. Most of the time, the promoters need assistance in streamlining these thoughts and conduct the survey in a systematic way. Our hospital consultants bring in structured and systematic way of eliciting these details from the promoters, hospital administrators, community and help in refining the requirements.
Hospital feasibility report helps in visualizing the financial health of the business. The assignment will clearly define the total cost of the project and projected cash flow for a said duration. It also encourages or warns the promoters about the financial stance and take calculate risk while venturing. If the project is not feasible, then our consultants will guide the promoters on what to do to make the project financially viable. The final report forms the basis for seeking funds – loan or investment. Bankers and Investors need a detailed working on the assumptions and calculations. They also expect to justify the assumptions either through facts or through market survey. The final document will be a ready document for the finance institute to consider for funding.
Business Plan is a report in-line with DPR but lack justifications in the form of Market survey. Here, promoters bring in their experience in deriving the assumptions and based on this, the financial feasibility is worked out. This is for those promoters who have experience of running a business and wish to only understand the financial viability of the business to decide on venturing into hospital project. Both these reports – DPR and Business Plan are very much necessary if the promoters are looking for funds. It can be a bankable report or specific to investors, or a combination of both. The report includes parameters in line with what the bankers expect to be.
Detail Project Report is comprehensive report to understand the business potential of a project, justified by the market study. It is the combination of Market survey and financial feasibility report. Promoters can visualize the blue print of the project and virtually operate the hospital to check the potential challenges. It gives a level of confidence to venture into the business or alerts them on what all to relook before actually venturing into the hospital project.
It is a must for doctors or promoters venturing into business for the first time. The report gives them a detailed understanding on the project and guides them to take calculated risk. It also elaborates on the worst-case scenario and hence the ability of the project to withstand the sustainability.
Organization Assessment is a process to relook into the hospital operations with a view to compare to that of industry standards. There are standards towards cost of Human Resource, Cost of service and cost of overall patient care. We as consultants evaluate these indicators and compare it to the standards prevailing in the industry. We analyze the extent of deviation and then advise the promoters to take necessary action. It is a step towards project sustainability and then towards profitability.
”Quality Hospitals” is the buzzword off late in Indian healthcare system. Growing awareness amongst general public on the quality healthcare, is forcing many healthcare organizations to keep up the patients expectations, especially amongst private healthcare providers.
Health insurance companies are also mandating healthcare providers to emphasize on accreditation either national or international. Accreditation standards are being defined for varied healthcare service providers starting from a clinic extending up to hospitals. Quality standards are governing the best practices incorporated by the organization and monitors regularly for better outcome.
Our consultants are qualified to offer consulting services and equip the organization to face accreditation inspections independently. We also train the team on successfully implement, practice and drive the organization as per the standards.
Commissioning assistance is an intense exercise just before opening the new hospital. The hospital should welcome both the new employees and the patients to follow the process defined by the management and defining such processes are the main activities done during commissioning assistance. The end results are the organization manuals, process documents and defining the job descriptions for all the prospective employees.
All these activities are oriented to build a culture in line with the promoters’ vision. Our consultants will also handhold the hospital for orienting the key people at the managerial position on the documents and processes.
Human resource expenses form the major cost head in the overall monthly operational expenses. Meticulous planning of HR will save on cost and hence it is a key activity in the commissioning activity. Resource intense departments like ICUs, Casualty and HDUs needs proper resource planning to be cost effective. It is in turn dependent on the overall facility utilization as per the assumptions made in BP or DPR.
Our consultants scrutinize the DPR or BP on the bed occupancy and then plan HR to cater the patients. We also define the Job Description to multi task during the initial period in the view to optimize the resource utilization.
Statutory Requirements
Promoters venturing into new healthcare projects need to know the related statutory regulations and the process to get the license. We as a consulting firm are happy to help you in educating on the required statutory permissions for your project.
We have designed a tool to manage the statutory requirements for any healthcare facility. We take up the responsibility of documentation, filling the form, maintaining the records and remind the organization for timely renewal.
The Healthcare Facility Planning and Design Division has been active in establishment of concept of “Design Follows Function” and has strong expertise in provision of Evidence Based Hospital design with national and international accreditation compliances at planning stage as the design base. Our Team has to its credit conceptualization, designing and planning a number of Academic Medical Institutions.
Our consultants are well endowed with technical expertise and experience to comprehensively assimilate projects in Hospital and Healthcare activities from conceptualization, execution, and operational management to turn key project management. There capabilities in contemporary and visionary planning of new hospitals is equally matched in adapting existing commercial buildings (hotels and commercial complexes) into healthcare delivery facilities. Functionality remains their watchword to ensure a healing environment for the seekers and ergonomic comfort for providers within the facility. We bring excellent value to our clients and owners by providing synergistic services to meet the growing challenges of the healthcare industry. Our services are combined to help enable a 360° view of challenges faced by our clients, which helps in achieving sustainable efficiency improvement in operations.